Stop paying per agent. Start resolving tickets in your brand's voice.
Small teams pay $15-55/agent/month for helpdesks that charge more as they grow. sickboisscki is a flat $49/mo for your whole team, with AI that learns from your resolved tickets to write replies that sound like YOU.
Free tier: 100 tickets/month, 50 AI drafts. No credit card required.
$15-55
Per agent, per month (Zendesk)
$49
Flat rate for your whole team
60%
Less than enterprise tools
Here's what you get for $49/month
Everything you need to run support. No per-seat charges. No hidden fees.
Unified Ticket Inbox
Single inbox for email and contact form tickets. Every conversation thread, customer profile, and status in one view. Reply, assign, add internal notes, or change status with one click.
AI That Learns Your Voice
Drafts improve as you resolve more tickets. The AI studies your past resolutions, voice settings, and knowledge base to write replies that sound like your company, not a robot.
Customer Context Without Tab-Switching
Connect Shopify and Stripe to see orders, subscriptions, and payment history right in the ticket sidebar. Know who you're helping before you reply.
Automation Rules That Actually Work
Auto-assign tickets by keyword or email domain. Set priorities. Add tags. Send acknowledgments. Replace 30 minutes of daily manual triage with rules that run in seconds.
Pricing
Starter
Full helpdesk for small teams getting started. Everything you need to manage support — AI drafts and automations included with limits.
- 100 tickets/month
- 50 AI drafts/month
- 10 knowledge snippets
- 3 automation rules
- 3 team members
- Basic AI reply drafts
Pro
Flat rate. Not per agent. Your whole team for $49/mo. Unlock integrations, unlimited AI, and full automation power.
- Unlimited tickets
- Unlimited AI drafts
- Unlimited knowledge snippets
- Unlimited automation rules
- 15 team members
- Shopify + Stripe integrations
- Priority support
Frequently asked questions
How is this different from Zendesk or Intercom?
Two things. First, we charge flat $49/month for the whole team, not $15-55 per agent. Second, our AI learns YOUR company's voice from YOUR resolved tickets, not generic GPT responses. Every ticket you close makes the next draft better.
What happens when we exceed the free tier limits?
The Starter plan includes 100 tickets/month and 50 AI drafts. When you hit 80, you'll see a subtle warning. At 100, you still receive all tickets but AI drafts pause until you upgrade. Manual replies are always unlimited.
Can we keep our existing email address?
Yes. Forward your support email to us, or set up a simple forwarding rule. Your customers keep emailing the address they know, and tickets appear in your inbox automatically.
Is the AI draft quality any good?
It gets better the more you use it. With 20+ resolved tickets, the AI starts picking up on your patterns and phrasing. Early on, it uses your knowledge snippets and voice settings to generate decent first drafts.
Ready to stop overpaying for support?
Start with the free tier. Set up your team, forward your support email, and let AI draft replies in your brand's voice.